Frequently Asked Questions

Project timelines vary depending on scope and complexity. We discuss timelines and milestones during the discovery phase to align expectations and deliverables.

We conduct a thorough discovery phase to understand your business goals, technical requirements, and constraints. This helps us create accurate proposals and timelines.

Yes, we can augment your existing teams, take full ownership of projects, or work collaboratively. We discuss the best engagement model during initial consultation.

Absolutely. Many clients engage us for ongoing support, maintenance, and feature development. We offer flexible engagement models including retainer-based arrangements.

We build custom solutions using HTML/CSS, React, Next.js, and Astro. We also develop on WordPress for CMS needs. We recommend the best platform based on your requirements.

Yes, all websites we develop are fully responsive and mobile-first. We test across all devices and browsers to ensure optimal performance.

Yes, SEO best practices are built into every website we create, including technical SEO, schema markup, mobile optimization, and performance tuning.

We recommend hosting providers but don't directly provide hosting. We help you set up and configure hosting with your chosen provider.

SEO is a long-term strategy. Initial improvements (3-6 months) show in analytics. Significant ranking improvements typically appear within 6-12 months. Results vary by competition and keywords.

No legitimate SEO company guarantees rankings. We focus on best practices and measurable improvements in traffic and visibility. We provide transparent reporting on progress.

Our SEO includes keyword research, technical SEO, on-page optimization, content strategy, link building, monthly reporting, and continuous optimization.

Yes, we specialize in local SEO for businesses targeting specific geographic areas. We optimize Google Business profiles, local citations, and location-based keywords.

Yes, we develop native iOS and Android apps as well as cross-platform apps using React Native and Flutter for broader compatibility.

We offer post-launch support packages including bug fixes, feature updates, and maintenance. App stores require regular updates for compatibility.

Yes, we handle the complete app store submission process for both Apple App Store and Google Play Store.

We use React Native, Flutter, native Swift (iOS), and Kotlin (Android). We recommend the best approach based on your requirements and budget.

We use email, Slack, and video calls for communication. You're assigned a project manager who serves as your primary contact.

We typically respond to inquiries within 24 business hours. Urgent issues are prioritized based on your support package.

Yes, we offer support packages ranging from 3 months to ongoing retainer support for maintenance, updates, and optimization.

Use your project management portal or contact your project manager. We track all requests and provide timely updates.

We implement SSL certificates, secure authentication, data encryption, regular security audits, and compliance with industry standards.

Yes, we ensure GDPR, CCPA, and other privacy law compliance. We implement proper data handling, cookie policies, and privacy protections.

We implement automated daily backups and provide backup restoration services. Client sites should have their own backup strategy as well.

We optimize images, minify code, implement caching, use CDNs, and follow performance best practices. We test on real devices and networks.